Monday, February 06, 2012

Do not care



We live in a world that literally does not care.
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The operator who wishes you a good day does not actually care about you.
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He is just following company procedures.
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And this goes for all the other call centres.
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This along with the asinine "your call is important to us we know you are waiting and one of our  operatives will be with as soon as possible" and like messages.
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Your telephone operator, energy company, bank, cable supplier none actually care about you, the customer.
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The cashier, check out person, sales clerk none of them care about you either
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The "have a nice day" line is not actually very sincere because not knowing you or caring about you two seconds after you part company. Why should he?
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Your waiter likewise is not so interested in your day or how you are doing.
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Nor the zillion programmers who created those automatic greetings you get when you go to the websites they created for clients..
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All of these are part of the dehumanisation of modern life.
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A life reduced to monetary transactions with strangers.
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All being Politically Correct with each other.
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Do any of us actually enjoy isolation of these transactions?
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Communications reduced to just enough to effect the transaction.
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The lie being that we pretend not to notice the disappearance of true relationships.
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That these ersatz exchanges suffice.
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Suffice for our needs is just not true.
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As our lives get ever faster often these fragmentary exchanges are all we have in a busy day.
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Yuk!

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